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< 快訊 >   勝典科技數位課程品質,備受肯定!! 由勝典專業團隊製作的[106年度中央健保署數位教材]熱騰騰上架:「厝邊的健康守護者-基層診所與家庭醫師」及「分工分得巧,診所醫院一樣好─分級醫療」。 動動手指,課程簡介搶先看! 想要瞭解更多,趕快到中央健保署官方網站:https://www.nhi.gov.tw/,進入影音文宣的區域觀看課程喔∼ #中央健保署 #家庭醫師 #分級醫療
  首頁>語言學習>Telephoning (商務英語電話技巧) 
Telephoning (商務英語電話技巧)
Starting a Call (開始電話訪談)
 
Taking and Leaving Messages (紀錄留言)
 
Receiving & Responding Messages
(接收&回應訊息)
 
Clarifying Messages (闡明訊息)
 
Making Inquiries(詢問)
 
Making Complaints(抱怨)
 
Making Arrangements(安排)
 
Handling Problems and Closing a Call
(處理問題和結束電話)
 
Conference Call (電話會議)
 
Cultural Awareness(文化意識)
 

    Making Arrangements(安排)

項 目

內 容

課程名稱 Making Arrangements(安排)
課程時數 1小時
課程簡介 Have you ever tried to put together a jigsaw puzzle? You need to arrange and fit to get the overall picture. Making arrangements on the telephone is very much the same. You also need to organize and fit different bits of information in order to get the desired result.
Let’s look at some typical arrangements: There are
•travel arrangements
•arrangements for a wedding
•arrangements for a party
•an event
•a seminar
•a workshop
課程目標 In the end of this Module, you will have learned about the following: -
1.Make arrangements and appointments.
2.Change arrangements and appointments.
3.Confirm arrangements and appointments.
4.Finalize arrangements and appointments.
5.Cancel arrangements and appointments.
課程大綱 •Question Tags.
•Language Focus.
•Making Arrangements.
課程費用
開課後授權閱讀三個月
 課程原價:NT. 200

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